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West km Government Express System Requirements

Following are the system requirements for West km Government Express version 4.9.

West km Server Configuration
Workstation Configuration
Supported Document Formats
Contact Us

All requirements are current as of the publication of this document. Please confirm the specific requirements with your West km project manager before software installation.

West km Server Configuration

Per the software agreement, only a single instance (single-server installation) of West km is supported. Multi-server configurations are not supported.

The West km server should not be shared with other applications or services. A new or existing/repurposed file server can be used for West km Government Express, as long as no other applications or database software is installed and running (e.g., e-mail, case or document management, or other database software). West km is not supported on a domain controller.

Hardware
 
Processor: Dual CPU 2 GHz or faster
Memory: 2 GB or more
Free Disk Space: 50 GB or more
Operating System
 

Microsoft Windows Server 2003 SP2 (32-bit) or Windows Server 2008 R2 (64-bit) with the following components:

Internet Information Services (IIS)
Java Runtime Environment 1.6
Microsoft .NET Framework 3.5 SP1 and 4.0
Windows Installer 4.5
Windows PowerShell 1.0

Notes:

  • Software will be provided for you to install Java Runtime Environment, Microsoft .NET Framework, Windows Installer, and Windows PowerShell along with West km.

Database Management
 

Microsoft SQL Server 2008 R2 Express (32-bit or 64-bit)—installs with West km

Notes:

  • SQL Server Express includes a 10 GB maximum database size (data files but not log file are counted). For the best performance, limit the document population to 50,000.
  • You cannot have any other version of Microsoft SQL Server on your West km server.
  • If SQL Server Express is already installed, you must configure TCP/IP to accept remote connections and to use a static port.
  • Documents you delete from West km leave a small imprint in the database.

Browser with Internet Access
  Internet Explorer 7.0, 8.0, 9.0, 10, or 11 (32-bit versions only)

Note: Native XMLHTTP support must be enabled. To enable this feature, click Tools and then click Internet Options. Click the Advanced tab and scroll to the Security section. Ensure that the Enable XMLHTTP Support option is checked.

Firewall and Proxy Exceptions
 

Your West km server must allow HTTP and port 80 access for outbound TCP communications through your firewall. If you have a proxy server and utilize authentication, the West km server should be listed as an exception so it bypasses the proxy server. Proxy authentication is not supported.

Statement of Compatibility for Virtual Environments
 

Support is provided for West km running on a virtual environment (e.g., VMware) without initially requiring reproduction of West km issues on native hardware. The virtual machines must meet minimum requirements.

If your West km technical consultant suspects that the virtualization layer is the root cause of an issue, you may be required to contact the appropriate support provider for your virtual environment to resolve the issue.

West km functional issues are rare under virtual environments, but performance and capacity issues are more common. Performance issues that deviate from internal benchmarks will require you to disable other systems that are competing for physical system resources and may possibly require you to remove West km from the virtual environment altogether.

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Workstation Configuration

Operating System
  Windows 7
Windows Vista (32-bit or 64-bit)
Windows XP Professional
Browser
 

Internet Explorer 7.0, 8.0, or 9.0 (32-bit versions only) with the following enabled:

ActiveX controls
Cookies
JavaScript

Screen Resolution
 1024 x 768 or higher (recommended)
800 x 600 (minimum)
ActiveX Control
 

Installation of (or permission to install) an ActiveX control that enables the Load Copy document function

E-Mail Client (required only for the Email Document function)
 

Microsoft Outlook

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Supported Document Formats

The following document formats saved in the NT File system are supported. Connections with document management systems are not supported.

 

Document Format

Versions

Microsoft Word (.doc or .docx)

versions 1.0 through 2010

Corel WordPerfect (.wpd)

versions 5.1 through X5

Adobe Acrobat Portable Document Format (.pdf)

Note: Only text-based PDF documents are searchable.

Acrobat versions 1 through 9

Microsoft PowerPoint for Windows (.ppt or .pptx)

versions 3.0 through 2010

Rich Text Format (.rtf)

supported

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Contact Us

If you have questions about West km requirements, call or e-mail

West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
westkm.support@thomsonreuters.com

Support hours are 7 a.m. to 7 p.m. central standard time, Monday through Friday.

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This document is current as of June 23, 2015.
© 2015 Thomson Reuters
West km is a trademark of Thomson Reuters